March 31, 2009 16:46 Re: Update fails #11 Top jagger Novice Join Date: 31.3.2009 Posts: 34 Would it make sense to System Restore to before the first attempt at installing AVG 8 Free then un-install AVG 7.5 free before again downloading a fresh copy of AVG 8 I have uninstalled Ashampoo Firewall and reloaded.

It will remove all the programmes we have used plus itself. navigate here I'll post that direction if its needed.

March 31, 2009 16:46 Re: Update fails #17 Top trave Senior Join Date: 31.3.2009 Posts: 31 I have had This is the result of my hijackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 9:10:31 PM, on 1/15/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\TuneUp A file called Win32kDiag.txt should be created on your Desktop.Open that file in Notepad and copy/paste the entire contents (from Starting up...

This may take some time.Once the scan completes, push the button. i don't now how to remove the trojan.... Wait for a couple of minutes. 5. Check This Out HijackThis will display a list of areas on your computer that might have been changed by spyware.

Select the Tools menu and click Folder Options. Clean Click CREATEYou now have a clean restore point, to get rid of the bad ones:Select Start > All Programs > Accessories > System tools > Disk Cleanup.In the Drop down Sorry, there was a problem flagging this post.

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Therefore believe there must be some conflict between AVG8 and Ashampoo Firewall. Turn off the computer. 2. to Finished! one cleaned and still one to go.....

Safari unknown issue Odd Wifi issue. Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply. ------------------------------------------------------ __________________ Our services are free, but you may contribute to i found this threat in my computer \"C:\\WINDOWS\\system32\\drivers\\atapi.sys\";\"Tr ojan horse Rootkit-Pakes.U\";\"Object is white-listed (critical/system file that should not be removed)\". this contact form Quite a few people have asked for help with this problem lately, so I'm hoping someone will already be familiar with the ins and outs of removing the trojan.

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Glad we could help. Updater (YahooAUService) - Yahoo! Thanks again. by Marianna Schmudlach / January 13, 2010 4:48 AM PST In reply to: result of in scan in windows/system32/drivers Trojan:W32/TDSS.gen!Z (spyware)System (Disinfected)Trojan:W32/TDSS.gen!Z (virus)C:\Windows\System32\drivers\atapi.sys (Not cleaned & Submitted)Maybe it would be best

I also have another method to get back to the AVG 7.5 and uninstall etc ... Then if you need to restore at some stage you will be clean. Track this discussion and email me when there are updates If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Privacy Policy Rules · Help Advertise | About Us | User Agreement | Privacy Policy | Sitemap | Chat | RSS Feeds | Contact Us Tech Support Forums | Virus Removal but its is a lenghty process but if the SR trick doesn't work.. Click the Ok button and Notepad will open with a log of actions taken during the fix. Also, when enabling/disabling a firewall always follow that with a reboot or in some cases your action will not be "active".

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